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Houston, Texas - Advarion Inc. has launched the Saturn of Texas Locator Service web site at www.saturnoftexas.com, allowing customers to locate their nearest Saturn Retailer and will begin to provide online Customer Relationship Management (CRM) software to several retailers in Texas, the company announced today. The Saturn of Texas 100% web-based utilities allow individual Saturn Retailers to maintain their e-commerce web sites, communicate with partner retailers and customers, track customer history, and generate sales performance statistics. The system optionally integrates with Dealer Specialties' www.GetAuto.com vehicle database and other automotive retail systems. "Advarion's complete set of tools are easy to use and allow us to provide a level of customer service that was not previously possible," said Chris Premont, Manager of Saturn of Houston's Internet Sales Department. For the first time since 1986, a non-luxury nameplate - Saturn - ranked highest in customer satisfaction with dealer service, according to the J.D. Power and Associates 2002 Customer Service Index (CSI) Study. "With zero training and zero software installation, office managers with no programming experience can update graphics and information on their web sites in real-time," said Norman Nolasco, Advarion's President and Chief Executive Officer. "Combined with our entire suite of online applications, automotive retailers can use the latest Internet technology to increase customer satisfaction with minimal initial investment." Advarion Inc., www.advarion.com, is a privately held corporation located in Houston, Texas. The software development company owns, hosts, and licenses web-based applications related to Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), electronic commerce, and data tracking in the medical, educational, and retail fields. # # #
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